Category: call center

Blog | jnadealerprogram.com

A business phone line not working can trigger a chain of events that ends in a total disaster at your call center or office. Existing clients can’t connect with customer support to get their concerns settled, bringing about a large number of complaints, negative surveys and reviews, and a damaged reputation. Forthcoming clients can’t call your business support group to make requests, resulting in lost deals and sales. Your business support team can’t receive incoming calls or make outgoing calls. Also, Read: The Advantages of Small Business Accounting Software At the point when you’re maintaining [more]


Blog | jnadealerprogram.com

Autodialer or VoIP mistook by many people that are only ideal for large businesses. But they didn’t know that has a lot of features can a small business can take advantage of. Auto Dialer enables users to receive and make a call using an internet connection instead of traditional phone lines. A technology that transfers digital data via the internet same as sending emails. What is Auto Dialer? It is a software or electronic device that automatically answers or dials a telephone number. It will automatically connect to a live person or plays a recorded [more]