Tag: customer service

Blog | jnadealerprogram.com

Common Customer Service Mistakes You Need to Avoid: When customers feel pampered, businesses prosper. The support department plays a critical role in accomplishing this goal of customer happiness. Through routes such as phone support, live chat, SMS help, email support, and so on, it establishes a direct relationship between the company and the customer circle. In other words, it’s a living, breathing underbelly that strengthens bonds, creates opportunities, and doubles earnings. According to research, bad customer service is the leading cause of U.S. businesses losing more than $62 billion each year, making the importance of [more]