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brinks review

Brinks Home Security 2021 Review

Brinks Home Security is a good option if you want a home security device that can come with you.


Brinks requires you to choose one of two simple packages before choosing from an à-la-carte menu.

Smart Security Essential, Smart Security Complete, and Smart Security Ultimate are the three packages that Brinks offers to get you started.

What’s less apparent is that once you’ve started the ordering process, you can quickly add more door or window sensors, cameras, and motion sensors. However, you can’t choose fewer sensors or cameras. You can also select from a variety of add-ons, such as extra cameras, garage door alarms, and more.

Security Cameras

The Smart Security Complete kit includes one HD indoor camera, as previously mentioned. Brinks also allows you to put on additional indoor and outdoor cameras if you need more than one indoor camera or need to keep an eye on the sky (and your front porch).

One big flaw we discovered is that the outdoor camera’s field of vision is just 88 degrees.

It’s also worth noting that, while the Brinks security system uses both Wi-Fi and cellular connections, the cameras only use Wi-Fi. As a result, if your internet goes down, so do your cameras.

Brinks isn’t our first option if you’re looking for a security device with cameras. We suggest Ring or Vivint instead.

HD Doorbell Camera

Video doorbells are one of our favorite home security (or home automation) features. Brinks uses a SkyBell video doorbell, which has a lower resolution than many of our top video doorbell picks but has many of the same features.


Skybell Slim Line Video Doorbell specs

  • Resolution: 720p
  • Field of vision: 180°
  • Night vision: Up to 8 feet
  • Motion sensor: 8-foot range
  • Two-way talk: Yes

Home Automation

You won’t regret if you want to combine your Brinks hub with home automation features like cameras, thermostats, and more. Its security system works with common home automation devices such as Nest thermostats, Amazon Alexa, and Google Assistant. With that, you can make a decent smart home.

You can also select from a variety of home automation add-ons on the Brinks website.

Brinks home automation equipment

  • Cameras (indoor and outdoor)
  • Video doorbell
  • Smoke detectors/CO2 detectors
  • Water sensor
  • Garage door sensor
  • Freeze sensor

Basic Equipment

The number (and type) of sensors you get, as well as whether or not you get cameras, vary between the three Brinks security packages.

Here’s a breakdown of what each Brinks Home Security kit includes.

Smart Security Essential, $199

  • Brinks Home Touch control panel
  • 2 door/window sensors
  • 1 motion sensor
  • 1 yard sign

Smart Security Complete, $349

  • Brinks Home Touch control panel
  • 1 door/window sensor
  • 2 motion sensors
  • 1 indoor camera
  • 1 yard sign, 2 stickers

Smart Security Ultimate, $1,099

  • Brinks Home Touch control panel
  • 3 door/window sensors
  • 2 motion sensors
  • 1 outdoor camera
  • 1 doorbell camera
  • 1 yard sign, 2 stickers
  • Professional installation

It’s worth noting that Brinks’ door sensors also act as window sensors. Window alarms, according to Brinks, aren’t cost-effective because it’s rare for would-be burglars to break a window to gain access to your house. For these applications, motion sensors are a safer option.

That’s helpful to know if you’re on a tight budget, but we still suggest investing in the home security equipment that makes you feel the most secure.

Mobile App

brinks app is the backbone of thousands of security programs, including Brinks. That means Brinks’ equipment isn’t unique to Brinks; it’s available from a variety of sources. However, Brinks’ equipment and app are still reliable, with the app in particular receiving a 4-star rating on the Google Play store at the time of this review.

You can arm and disable your security system, receive warnings, track your system, and watch live video from your cameras using the Brinks app. You can also regulate temperature, lights, and locks, among other home automation features. So, when your home movie starts, you won’t have to get up from your comfy couch to dim the lights.

The app’s reporting system is the source of the majority of complaints. Many users complained that the doorbell message was so late that their guest had already left by the time they received a notification on their devices. Keep in mind that if you’re experiencing significant lag from your cameras, it might be a problem with your internet connection, and you’ll need a faster ISP.

Pricing and Monitoring

Brinks boasts to have the fastest response time, but we love its community chat feature as well.

Currently, Brinks provides only one home security monitoring package. It just provides skilled supervision, which means someone is constantly monitoring the device, looking for warnings and ready to notify you if something goes wrong.

Brinks Home Security monitoring plans

  • Smart Security
  • $39.00/mo.
  • 36 mos. contract

Professional supervision costs more than a device that allows you to do it yourself. But we believe it is worthwhile. Let’s face it, life can be hectic at times. And the last thing you want to happen on a busy day, week, or month is to fail to check your security system, miss your high schooler coming home early, and have them locked out.

If an alarm is triggered, an agent from Brinks’ Alarm Response Center will notify your custom list of emergency contacts via phone, text, or email.

Brinks can also notify the police, fire department, or other assistance if appropriate.


Brinks boasts of having the “fastest response in the country”—that is, a 30-second response time versus a 330-second response time if you’re keeping track. Its ASAPer warning system is responsible for the swift response.

ASAPer allows you to immediately cancel any false alarms, as well as check in on your emergency contacts through the system’s group chat to ensure that everyone is secure. This is our favorite feature because it allows you to check in with all at once rather than managing several phone calls and texts.


There is no no-contract option when you combine your Brinks home security system with skilled surveillance. However, if you don’t like the service, you’re not completely stuck with it.

Brinks provides a 30-day trial, in which you can cancel your service and return your device for a refund if you decide it’s not for you.

If you cancel your Brinks account after 30 days, you’ll be responsible for the balance of your 36-month contract.


Installing the Brinks security framework is a do-it-yourself project. When you buy the system, you’ll be asked a few questions so that the company can configure it before it arrives, according to Brinks.

You should be able to position your door and window sensors, then unlock your device, after slicing open the box like a chef.

If DIY installation seems overwhelming, you can hire a professional to assist you. They’ll set up your security system, check it to make sure it’s working, and show you how to use all of the features. Professional installation is also included if you choose the Smart Security Ultimate kit.

One advantage of having a specialist install the Brinks device is that the coverage becomes a lifetime warranty.


It’s simple to order your system via the Brinks website. You can quickly add extra sensors or cameras to your shopping cart once you’ve arrived there.

The monitoring system deal, which is 36 months long, is something Brinks isn’t upfront about. Maybe we overlooked it, but we had to look at the FAQ to figure out how long we’d be signing up for.

Brinks, on the other hand, makes it clear when they’ll charge for monitoring—which is when the system is turned on.


Brinks’ DIY approach to home security installation, as well as its ASAPer® feature, which provides a group chat to check on your emergency contacts, are two of our favorites. Here’s a brief rundown of how things line up around the board.

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Here's What to Do When Your Home Alarm Goes Off for No Reason

Here’s What to Do When Your Home Alarm Goes Off for No Reason

One of the most critical functions of a home alarm system is to sound an alarm when a security breach occurs. While they work most of the time, there are times when the alarm goes off for no apparent reason. When this happens, you’ll want to get to the bottom of the issue as quickly as possible. Otherwise, you risk getting a security device that isn’t up to scratch and won’t secure you in a crisis.

Here are a few things you can do to ensure that your home alarm is only enabled when it is absolutely necessary.

Make sure there are no dead batteries

Dead batteries leave a security gap in your house, which is why you should check on them on a regular basis. Some systems can warn you of a dead battery by sounding an alarm, while other devices may emit a small beep to indicate low battery. In any case, you can check the battery charge at least once a month to prevent setting off excessive alarms.

Keep an eye on your kids and pets

One of your home alarm’s features could have been tripped by your toddler or your pet. Although this is a slight annoyance, it does give you the ability to move the sensors around. Make sure the systems are high enough off the ground to prevent detecting movement from your children or pets.

You may also mount barriers to keep them from crossing the sensors and setting off the alarm. If you have small children, be sure to teach them about home safety and to advise them not to mess with the sensors.

Here's What to Do When Your Home Alarm Goes Off for No Reason

Use pet-friendly motion detectors

When it comes to pets, there are motion detectors designed to ignore any activity from pets weighing less than 20 kg. This significantly decreases the risk of a false alarm, which is particularly important if you have several pets. It’s a good idea to seek advice from security professionals on which form of pet-friendly motion sensor to use and have them install it for you.

Keep an eye out for signs of wear and tear

If the components are old and worn out, even a professionally designed alarm system will cause false alarms. This occurs when you move into a house that already has an alarm system installed. Look for signs of wear and tear, such as frayed wirings, unnecessary cracks, leaking batteries, and malfunctioning systems, to decide whether or not you can keep the machine.

If the components are not in good working order, you can still use the alarm system and get it reactivated by the security company. If not, it’s much easier to replace it with a new home alarm.

Check to see if the program is up to date

Home security systems rely on both hardware and software to provide security 24 hours a day, seven days a week. If your program is out of date, you can encounter bugs that cause the alarm to go off at random. A simple software update should be sufficient to resolve the problem.

While you’re at it, check over the hardware components and see how they’re holding up. Check to see if the door and window sensors ( vivint alarm for example ) are still working. If you’ve already updated the program and are still having problems with your alarm system, you can contact your security company and have a technician check it.

Also Read: Home Security System: What are the Benefits?

Problems with installation

If you’re using a DIY alarm device, double-check that you’ve followed the directions on how to set it up correctly. An incorrect wiring cable or an ill-placed sensor may trigger false alarms. You should review the instruction manual to see if there are any steps in the installation phase that you skipped.

One of the most common causes of a faulty home alarm is user error. To prevent this, it’s best to hire a professional to mount your home security system.

Sensors should be repositioned

If you’ve made drastic improvements to your home or landscaping, this may lead to false alarms. If an infrared sensor is mounted near a furnace, for example, it can malfunction and cause the alarm to go off. Security cameras that track the movement of leaves, roots, or other moving objects are in the same boat.

If this is the case, repositioning the device to prevent unwanted warning triggers is a smart idea.

Contact a professional for assistance

Dealing with security systems can be very difficult. If you’re having trouble troubleshooting your home alarm, you may want to seek professional support.

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