Converting inbound callers into paying customers takes skill and know-how.
We strongly believe that having top-shelf talent on the line makes all the difference. Our unique recruitment and delivery model allows us to spin up winning teams on short notice.
Our goal as a JNA Business Partner is to fully align how we price and deliver our services with your desired outcome: more sales. We charge a nominal per-minute rate for actual talk time (as low as $.15 per minute) plus commission on closed deals.
As a Globally Remote service provider, our recruiting efforts focus on finding the absolute best talent wherever it lies, anywhere around the world. Native-level spoken English is an absolute requirement for all of our virtual call center agents.
Through our proprietary agent management platform, we are able to seamlessly stitch together teams from multiple labor markets as if they were sitting in the same call center, shoulder to shoulder. We currently have agent clusters in Egypt, South Africa, the Philippines, Central and South America, and the Caribbean
If US-based agents are a requirement for your business, we have the ability to recruit and seat a fully remote US team as well. Let us know. We can help.
24/7 Live chat support for $250 per month
Flexible per interaction pricing as low as $1.50 per ticket/chat session
Global Shared Service Team
US and Dedicated agents available as needed
Delivering exceptional customer experience to your customers is our guiding star
Our 24/7 team will meet your customers where they are most comfortable and act as an extension of your brand. Be it phone, email, chat, SMS, Facebook, or Twitter, we’ve got you covered.
A survey by Zendesk found that 89% of customers prefer live chat over other forms of customer service. Our team can provide 24/7 chat support for your customers for as little as $250 per month.
Our goal as a JNA Business Partner is to fully align how we price and deliver our services with your desired outcome: happy customers. We bill on a per customer interaction basis (as low as $1.50 per ticket/chat session) with no minimum volumes.
As a Globally Remote service provider, our recruiting efforts focus on finding the absolute best talent wherever it lies, anywhere around the world. Native-level spoken English is an absolute requirement for all of our customer support agents.
If US-based agents are a requirement for your business, we have the ability to recruit and seat a fully remote US team as well. Let us know. We can help.